Software Engineer II hos Microsoft

Software Engineer II

Atlanta, Georgia, United States
  • Atlanta, Georgia, United States

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  • Job number 964945
  • Date posted Jan 15, 2021
  • Travel None
  • Profession Engineering
  • Role type Individual Contributor
  • Employment type Full-Time

Are you looking for a role with huge business impact? Do you have a passion for your code directly help customers? If the answer is yes, you may be a candidate to join the Customer Success Engineering (CSE) team!
With more people working from home and learning from home, the need for remote trouble shooting has skyrocketed. We are modernizing Microsoft Quick Assist. Quick Assist enables a family member or support personal to manage another computer quickly and safely. Quick Assist has both a Client-Service and Peer-to-Peer architecture. The client stack is both native C++ and embedded web solution. The service stack is built on Azure along with leverage technologies from Teams and Windows. This role requires working across the full stack to build features or becoming a technical area expert. We are highly focused on scale, security, and trustworthiness.
This role works closely within the team and with partner engineers. We have diverse spectrum talent and a “how can I help each other” culture.


  • Leading feature delivery from start to finish: design, implementation, validation, deployment, and health of these features in high scale services
  • Full stack development - UX and business logic across a broad set of features
  • Driving improvements to the availability and performance of live site and satisfaction of our customers
  • Collaboration with multiple disciplines: PMs, UX designers, data analysts, software engineers, and partner teams to deliver end-to-end clean and responsive experiences
  • Improving services health using active alerting, monitoring, telemetry, etc.
  • Investigating and prototyping features with new technologies and frameworks
  • Using data to identify future product investments to drive up customer satisfaction or reduce cost


Basic Qualifications

  • At least 3 years of experience in a Software Design, Development, Programming or Engineering role
  • At least 3 years of experience with Object-Oriented Design and Programming

Preferred Qualifications:

  • Bachelor’s degree in Computer Science, Math, or Engineering or equivalent experience
  • Technical competence and solid analytical skills
  • Keen customer focus and understanding of the importance of live site engineering
  • Excellent written and oral communication skills
  • Desirable experience in the following tech areas:
    • Cloud framework: Azure, Service Fabric, Azure Search, Node.js
    • C++ and Windows development
    • Web technologies: ReactJS, AngularJS, JavaScript/TypeScript, HTML, CSS
    • NoSQL data storage: DocumentDB, Cassandra

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#MicrosoftATL #M365 #CSEATL
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Benefits and Perks

  • Industry leading healthcare
  • Savings and investments
  • Giving programs
  • Educational resources
  • Maternity and paternity leave
  • Opportunities to network and connect
  • Discounts on products and services
  • Generous time away


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