NNIT is a trusted IT Service Partner for 7 top Life Science Companies and second largest IT Outsourcing Company in Denmark. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career. You’ll work in teams with other passionate people in a culture with room for independent thinking and individual responsibility.
•Application support on Trackwise
•Preparation and participating in planning and status meetings with customers, and report on progress, issues and status in general
•Pro-actively advise on and propose value adding tasks to be executed and implemented
•Planning and coordination of activities and tasks in collaboration with colleagues in DK and globally
•Working on upgrades within the application solution
•Taking part in Problem, Incident and Release Management
•Documentation of known error resolutions, knowledge articles, updating application configuration documents, documenting requirements for the requested changes etc.
•Coordinating with the application vendors for patching, upgrades and bug fixing
•Sharing the knowledge with other members in the team to enhance their technical/functional skills
Qualifications and experiences
You have several years of successful experience in a similar role or environment within IT services and Life Science area. You have a good advisory mindset and interest in a supporting specialist role and could also see yourself having a customer-facing coordinating role.
Preferred candidates would have some knowledge of Empower and/or LIMS systems. ITIL certification and GxP experience is considered as an advantage.
As a person you are positive, outgoing and a team player. You thrive in a busy environment with multiple tasks that must be handled at once. You communicate clearly in English, in both written and spoken, and you have the ability to build strong relationships both with our customers and within NNIT.
You are an empathetic and dynamic person. Your personality inspires confidence with customers and creates enthusiasm among your colleagues.
We offer an attractive salary package according to your experience and seniority. Your dedication and results are additionally rewarded with personal performance bonuses.
We also offer you:
The opportunity to work in a multicultural company
Friendly and dynamic work environment
Educational courses & training
Opportunities to learn and grow within a company or in other areas like soft skills, leadership, etc.
Holidays 5 weeks
MultiSport card enabling free entry to over 250 sport facilities in Prague
Flexible start/end of working hours
Occasional work from home
Foreign business trips
Language courses of Czech for foreigners
Fresh fruit and tea/coffee in the office
Corporate Events (Friday breakfasts, Friday bars, Kick-off party, Summer party)
Make your mark on a fast growing IT company
NNIT is a fast growing IT company with ambitious goals and 2,800 employees globally. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career.
You’ll work in agile teams with other passionate people in a culture with room for independent thinking and individual responsibility.
We supply IT services to large enterprises that demand high levels of quality and service, and we take responsibility for our clients’ IT as if it was our own. We live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.
Application deadline 31/10/2017
IT ADVISORY, DEVELOPMENT & OUTSOURCING
NNIT is a fast-growing IT company with ambitious goals. We supply IT services to large enterprises, the public sector and the life science industry - customers that demand high levels of quality and security.
At NNIT, you can make your mark on some of the most challenging projects in the IT industry, on our journey forward as a company, and on your own career.
We take on the responsibility for our clients' IT as if it were our own, and we live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.
We regard diversity as a strength and support equal opportunities for all. We encourage applications from people of all ages, genders, religions and ethnic backgrounds.